Automated customer pipeline
A web lead creates the ERP record, pings the right sales channel, and drafts a reply through an AI agent — before anyone has opened their inbox.
The hours nobody should be spending on data entry.
Event-driven orchestration that connects your software, your hardware and your AI tools into one system — so data moves itself and your team stops being the integration layer.
The problem
Businesses lose thousands of hours a year to the same manual tasks and re-typing. CRM, ERP and chat each hold part of the truth and none of them talk, so staff copy data between them by hand. Every copy is a chance to make a mistake, every handoff adds delay, and the person doing it is the last person you want doing it.
What we do about it
We replace that manual layer with event-driven automation. Custom pipelines link your software, your hardware and AI models into one workspace: a trigger fires, data moves, the work happens. Your team stops ferrying records between systems and goes back to the work only people can do.
How we work
From first site visit to handover.
01
Workflow audit
We follow your real steps end to end and find where the friction and the re-typing actually sit.
02
Logic and API design
The links between systems, and the triggers that fire them, are drawn before anything is built.
03
Pipeline construction
Branching flows, error handling and local state are written and tested against real data.
04
AI in the loop
Where judgement is needed, an AI agent sits inside the flow to read, sort and draft.
05
Deployment and logging
Flows go live with full logging and fail-safes, so a failure shows up at once instead of in silence.
What you get
Hours back, permanently
The same admin stops eating staff time — and unlike a new process, it does not rot the moment attention moves on.
Errors stop propagating
Data is checked once, at the door, and every system after it gets the same checked record.
Response becomes immediate
Leads, invoices and faults are acted on the moment they land, including out of hours.
Equipment & stack
- Orchestration
- n8n for workflow orchestration, self-hosted on your infrastructure
- Hosting
- Docker containers managed through Proxmox LXC
- Integration
- Webhooks, REST APIs and custom Python parsing where an API is not enough
In the field
Operations notification engine
A network alert pages the on-call engineer and opens a ticket on its own, with the readings already attached.
Questions we get asked
Do we have to replace our ERP or CRM?
No. The orchestration engine interfaces with your existing stack through its native APIs or webhooks. The point is to upgrade what you have, not to trigger a disruptive database migration.
What happens if an external API goes down mid-transaction?
Pipelines are built with error handling and caching. A failed step retries on a backoff, the incident is logged, and the support team is alerted — no record is lost and nothing silently disappears.
Who owns the workflows?
You do, and they run on your infrastructure. There is no per-task pricing and no vendor holding your business logic hostage.
Automation is where the other services stop being separate. Camera detections, sensor readings and phone calls all become triggers here.
Next step
Tell us the problem, not the product.
Send the constraint you are actually stuck on — a floor plan, a network that keeps dropping, a process nobody wants to do by hand. An engineer reads it and replies.